Service Management System

D-Serve allows you to manage after-sales organization in the most efficient manner. It constitutes a troika system in conjunction with Android/Windows based Mobile Tech app and Android/Web-based Dealer app.

D-Serve is a web-based, modular software solution that is designed for companies with high volume service operations. D-Serve provides extensive process management capabilities and also supports different service organization models.

D-Serve provides Mobile Tech Application, which can run on Windows 6.5 or Android platforms, for service technicians to enter service information about field operations online.

Dealers are also integrated with D-Serve via Dealer Application which is Android or Web-based.

D-Serve offers an intuitive solution for service organization requirements like order management, catalog/inventory management, contract management, service organization & management, efficient use of field staff, call center management, knowledge-base management and so on.

Our service management solution helps companies create a high-quality service organization and keep all relevant processes under control which ensures customer satisfaction and loyalty. D-Serve offers continuous tracking of service requests, efficient resource usage, fast service response times, ability to display all previous customer interactions on one intuitive interface and many more valuable features to ensure our customers' success.

  • Mobile Tech Application
  • Dealer Application
  • Personnel Management
  • Catalog Management
  • Organizational Structure Definitions
  • Order Management
  • Service Management
  • Customer Management
  • Inventory Management
  • Contract Management
  • Premium Management
  • Pricing

Diginity Bilişim Ltd Şti

Kozyatağı, Sarıkanarya Sokağı

No:14 Kat:7 34742 Kadıköy/İSTANBUL

+90 (0216) 386 06 00